Preferential terms for providing other services to customers acquiring bonds issued by the Bank
The following preferential terms for using other banking products are established for the clients who have acquire bonds (hereinafter referred to as Bond) issued by "Converse Bank" CJSC (hereinafter referred to as the Bank).
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Service |
Terms |
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Issuance of a card to the bank cardholder customers which is one class higher than the current payment card owned |
by tariffs for the current card type |
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Issuance of payment card to non-cardholder clients of the bank 1 |
Annual service fee by 50% reduced tariffs |
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Provision of individual safes in "Central", "Yeritasardakan", "Kilikia", "Nor Nork", "Arshakunyats" and"Gyumri" branches |
50% less than the current service tariffs |
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Annual service fees for opening and servicing AMD, USD, and Euro current and savings accounts for customers who purchase bonds during placement |
0 AMD during the period when the customer has an outstanding bond |
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Possibility to provide credit limit to the payment card with the following conditions 2 |
Type |
renewable, without grace period |
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Currency |
bond currency |
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Amount |
up to 95% of the value of the pledged bonds |
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Annual nominal interest rate |
Coupon yield of the pledged bond plus 3 percentage points |
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Actual annual interest rate * |
≤24% |
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Term |
on the business day preceding the maturity of the bonds |
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At the customer's request, exclusively on the coupon redemption day, the amount of the coupon paid in USD and Eurobonds will be converted into the average market exchange rate published by the Central Bank of Armenia the day before the coupon calculation. |
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Term deposit agreement: no interest will be recalculated in case of termination (early termination) with the purpose of investing the amount in the Bonds in whole or in part, provided that in case of partial investment the remaining deposit amount will be reinvested as a deposit under the terms set out by the terminated deposit agreement, however for a time period not to be less than the minimum time period set for the given deposit type. |
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Other terms and tariffs, in accordance with the Bank's respective terms of service. |
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1 If the bond is acquired by a legal entity, the payment card can be issued in the name of the director and the chief accountant of the organization. This provision does not apply to cards offered under other campaigns conducted by the Bank.
2 The credit limit is provided if there are at least 30 calendar days until the bond maturity.
Loan interest is calculated based on the nominal interest rate applied to the deductible balance, and the actual annual interest rate shows how much the loan will cost you when you make timely interest payments and all the related mandatory fees and payments related to loan disbursement.
Communication with the Bank
You have the right to communicate with Converse Bank CJSC in any format at your discretion - by postal mail or by electronic communication methods. It is most convenient to receive information electronically, as it is available 24/7, free from the risk of loss of paper-based information and ensures confidentiality.
List of required documents
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1 |
Identity document , public service number, or a reference of not having received a Public service number issued by population state registration body (not required, if identification card is presented) |
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2 |
Other documents in accordance with the Bank's respective terms of service |
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Attention |
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In accordance with the RA Law on Combating Money Laundering and Terrorist Financing, on the basis of the Know Your Customer Principle, the Bank may require the Customer to provide additional documents or other information, as well as ask questions during verbal communication, for the purpose of conducting due diligence of the Customer. |
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The Bank may collect additional information in accordance with the terms of an agreement with the US Government under the Foreign Account Tax Compliance Act (FATCA) to determine your eligibility for being a US taxpayer. |
Place of service delivery and method of provision
For the provision of services you can apply to the Customer Service office located in the Bank's Head Office and branches.
List of bank branches: https://conversebank.am/en/branches/
Your financial directory
Your financial directory is an electronic system combining services offered to individuals that makes it easy to search, compare and find the most effective option for you.
https://www.fininfo.am/compare-consumer-loan,
https://www.fininfo.am/compare-payment-card.
Procedure for resolving disputes
Any disputes and disagreements between the Customer and the Bank shall be resolved first by mutual negotiation, and should the agreement not be reached by such methods, the disputes and disagreements shall be resolved in court order, in accordance with the procedure prescribed by the RA legislation.
Contact with the Bank
For more details and more information you can:
- visit the Bank's website at https://www.conversebank.am
- visit the Bank's Customer Service at the Head Office or any branch
- Call: 374 10 511211
- Viber: 374 95 511211
- Skype: conversebank-callcenter
Updated on 17.05.2021